How do I end my agreement or membership? Simply log into your online account, go to the Accounts tab and click on End Agreement.
Can I use my retainer to pay for my last invoice? We do not allow retainers to be used to pay monthly invoices.
When do I get my retainer/deposit back? At the end of your agreement, we will return your retainer to you within 30 days of its end date....
How and when will a retainer/deposit top up be charged? If you take more office space in the same centre, move to a costlier office or have a price increase...